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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Barthol

March 11, 2025

4  out of  5
rating by Paul Barthol
"Needed help updating to current address. Sharla quickly emailed copy of binder for the autos."
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Daisy Cabanas

March 10, 2025

5  out of  5
rating by Daisy Cabanas
"I had the pleasure of working with Stevan Hoff via email and phone over the last few weeks as he's helped walk me through various bundle options, and then later on with a new auto policy for my car. Stevan was incredibly patient from the start, taking the time to reach out to check in from time to time, explain different coverage options and what they meant, and answer a few additional questions of my own regarding a pre-existing policy. Even after a few rounds of phone tag toward the end, he did his best to make sure he got back to me the first chance he got, which I really appreciated. He had a great attitude and a good sense of humor, and honestly made this whole process as stress-free as it could possibly be, especially as someone new to this whole thing (and more than a little anxious). Thanks, Stevan! :)"
We responded:
"Daisy, thank you so much for sharing your feedback about your experience with Stevan Hoff! We're thrilled to hear he made the process easy and enjoyable for you. Your satisfaction means the world to us, and we truly appreciate your kind words. We're dedicated to providing great service, and your positive comments inspire us to keep improving. Thanks again for your amazing support!"
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Sudeep Louis

March 10, 2025

5  out of  5
rating by Sudeep Louis
"Was very helpful and always reached out with reminders. Highly customer oriented and friendly!"
We responded:
"Thank you, Sudeep, for your wonderful review! We're thrilled to hear that our team was helpful and attentive. Your feedback motivates us to continue providing excellent service. If you need any further assistance, please don't hesitate to reach out."
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Modlin Kelly

March 6, 2025

5  out of  5
rating by Modlin Kelly
"I spoken with Branden today about our business policy and he was absolutely fantastic! Answered all my questions and went above and beyond with sending me additional resources. I recommend 100%!"
We responded:
"Thank you so much, Modlin, for your amazing feedback! We're absolutely thrilled to hear that Branden provided you with exceptional service and helpful resources. Your recommendation truly means the world to us! If you ever need anything else, don’t hesitate to reach out. We really appreciate your support!"
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J B

March 6, 2025

5  out of  5
rating by J B
"They have been great! Always there for me. Leah and Heather are wonderful to work with, responsive and efficient. I would highly recommend this State Farm Office. John"
We responded:
"Thank you J B! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Kristin Taipale

March 5, 2025

5  out of  5
rating by Kristin Taipale
"Kelly was so helpful! She turned my request around in a matter of hours - I expected days! Thank you Kelly!"
We responded:
"Thank you, Kristin, for your wonderful feedback! We're thrilled to hear Kelly exceeded your expectations with her prompt service. If you need further assistance, feel free to reach out anytime."
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Kareem Itani

March 4, 2025

5  out of  5
rating by Kareem Itani
"This office is such a joy to communicate with. Every step of the way, they have been very helpful and friendly while getting me a great rate for home and auto insurance. So grateful Brad Nelson reached out, and big thanks to Leah Gilbert for her help with our new car and her friendly service! I can't wait to continue working with both of them and the rest of this office in the future."
We responded:
"Thank you for leaving us a review Kareem! Congratulations on your new home purchase!"
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Lori Muehlbauer

March 1, 2025

5  out of  5
rating by Lori Muehlbauer
"Leah is a great agent I highly recommend her, she is very quick to respond and willing to help with most situations if not all situations."
We responded:
"Lori, thank you for your wonderful feedback! We're thrilled to hear that Leah has been responsive and helpful. Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out. "
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Kim Aasness

February 28, 2025

5  out of  5
rating by Kim Aasness
"Leah was amazing!! Answered all my questions and was efficient in getting my answers!!! Grateful!"
We responded:
"We appreciate you! Thank you for the review Kim! "
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Garrett Sohn

February 24, 2025

5  out of  5
rating by Garrett Sohn
"Brad was a great resource to have during my search for home insurance. He was able to determine the best fit for my policy, and helped me compare to others. Very fast follow up as well."
We responded:
"Thank you, Garrett, for your kind review! We're thrilled that Brad could support you during your home insurance search. Your feedback is invaluable to us. If you need further assistance, feel free to reach out—we're here to help!"
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Nhia Pao Thao

February 21, 2025

5  out of  5
rating by Nhia Pao Thao
"thank you for helping me to finish what I need."
We responded:
"We can’t thank you enough for this awesome review, Nhia! Knowing we made your experience a great one means the world to us."
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Dale Kimberly

February 21, 2025

5  out of  5
rating by Dale Kimberly
"I had difficulty getting logged in to online account. After struggling 20 min with password recovery I called Leah, who answered with pleasant upbeat voice and solved my problem in seconds. Five Stars for Leah!"
We responded:
"Dale, thank you so much for your amazing feedback! We're absolutely thrilled to hear that Leah was able to help you so efficiently. Your satisfaction means the world to us, and we truly appreciate your five-star rating! Don't hesitate to reach out anytime you need more assistance—we're always here for you!"
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Brenda Athmann

February 21, 2025

5  out of  5
rating by Brenda Athmann
"Team very well attended on my issues, thanks to them all----- just hope my device works on my car for discounted rates as I only drive once a week if that of 44 miles to and from Melrose this week Thanks on you quick responses to my emails and phone call Brenda Athmann"
We responded:
"Thank you, Brenda! We're delighted to hear that our team was able to assist you effectively. Your positive feedback means a lot to us."
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Daniale Rosse

February 20, 2025

5  out of  5
rating by Daniale Rosse
"They are always very nice. Very helpful. And very quick to respond"
We responded:
"Thank you, Daniale, for your great review! We’re delighted to know that you find our team helpful and responsive. Your feedback means a lot to us and inspires us to keep delivering outstanding service. If you need anything, don’t hesitate to reach out at any time. "
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H W

February 18, 2025

5  out of  5
rating by H W
"Great service! Thanks, Sharla."
We responded:
"Thanks for choosing us, H W! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Lea Bencker

February 18, 2025

5  out of  5
rating by Lea Bencker
"The whole team there is great to work with. They treat you like a real person and it's not just about money. I highly recommend them"
We responded:
"Thank you Lea! We are proud to be your insurance agency!"
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Devin Dominguez

February 17, 2025

5  out of  5
rating by Devin Dominguez
"Very helpful and got me started right away on my new policy."
We responded:
"Thank you for your support, Devin! Helping our clients is our top priority, and we're glad we could help you. If you have any questions, feel free to give us a call!"
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Donald Rotter

February 14, 2025

5  out of  5
rating by Donald Rotter
"I have been happy with my home and auto coverages with State Farm and with the answers to any questions I have presented to them. I will not hesitate to reach out to them again if the need arises. Everyone i have dealt with has been very pleasant and professional and I have no reason to give them anything but 5 stars! (Give them all a raise!) Don."
We responded:
"Donald, thank you so much for your wonderful feedback and for awarding us a 5-star rating. We are truly delighted to hear that you are satisfied with our services and team. Your kind words mean a lot to us and inspire us to keep striving for excellence. We genuinely look forward to assisting you again in the future."
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Tanya Phillippi

February 14, 2025

5  out of  5
rating by Tanya Phillippi
"Very nice, polite and efficient"
We responded:
"You’re the best, Tanya We love helping amazing clients like you, and we truly appreciate you sharing your experience with us."
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Terry Puckett

February 12, 2025

5  out of  5
rating by Terry Puckett
"Great service."
We responded:
"Thanks so much for choosing us, Terry! We're here to protect what matters most to you, both now and in the future. We can't wait to serve you for many years to come!"
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Chris Perry

February 11, 2025

5  out of  5
rating by Chris Perry
"11 out of ten"
We responded:
"Thank you so much, Chris! We truly appreciate your kind words. It’s wonderful to hear that we made your insurance experience a positive one—this is exactly why we love what we do!"
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Vasili Courialis

February 10, 2025

5  out of  5
rating by Vasili Courialis
"THIS TEAM IS THE GREATEST - TALK ABOUT CUSTOMER SERVICE, AVAILABILITY, COMPETITIVENESS... the list goes on. If I could, I'd give 10 stars!"
We responded:
"Vasili, thank you so much for your wonderful review! It warms our hearts to know that our team's customer service and competitiveness have made a positive impact on your experience. Your feedback means the world to us, and we genuinely appreciate your support. We’re here for you and look forward to continuing to serve you in the future. "
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theodies scott

February 10, 2025

5  out of  5
rating by theodies scott
"Good service"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Theodies! Let us know if we can help with anything else."
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Sherri Wicks

February 10, 2025

5  out of  5
rating by Sherri Wicks
"Friendly, fast service"
We responded:
"Sherri, we’re thrilled to hear that you had such a positive experience with our team! We pride ourselves on working together to provide outstanding service, and we appreciate your support!"
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Shawn

February 10, 2025

5  out of  5
rating by Shawn
"Brock has been the best insurance agent I've had in many years of having insurance. He got me my lowest rate for my personal and my business. It took a little while for state farm to offer monthly payments in FL but Brock was communicating and kept checking in until he could get it done. The communication with him is beyond anything I've had before. Strongly recommend using this Agency for your insurance needs!"
We responded:
"Wow, Shawn, we really appreciate your kind words! Knowing that we made your insurance experience a positive one is exactly why we love what we do. "